REFUND POLICY

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Refunds – Teacher Training Programs

BASI offers limited refunds for students who cancel prior to or during the Program. You understand and agree that:

a. A €500.00 sum payable upon submission of your Enrollment Application is comprised of a €100.00 fee for processing your application (“Administration Fee”) and a €400.00 deposit (the “Deposit”);

b. For consumers a 14-day grace periode applies. The 14-day grace periode does not apply when; monies are paid within 14 days prior to the start of the course.

c. If BASI does not accept your Application or if you cancel thirty (30) or more days prior to the start of the first module, we shall, as soon as possible, refund all monies paid by you to us other than the Administration Fee;

d. Your enrollment into a program is a deciding factor as to whether the program would run as scheduled. Therefore if you cancel fewer than thirty (30) and up to ten (10) days prior to the start of the first module, then we shall, as soon as possible, refund all monies paid by you to us other than the Deposit (including the Administration Fee).

e. We shall not be obligated to refund any monies if you cancel fewer than ten (10) days prior to the start of the first module, or at any time following commencement of the first module of any program (whether or not you attend that or any other module) and you shall still be liable for the full cost of fees. Any cancellation fewer than ten (10) days prior to the start of the first module will be treated the same, no matter the reason;

f. In the event of your cancellation as described in paragraphs c. or d. above, BASI Pilates Benelux will allow you to transfer any monies paid by you under this Agreement to any other BASI program within the BASI Pilates Benelux region for which you qualify, so long as such program is scheduled to commence within one (1) year of your Application to the cancelled course. In the event that you fail to transfer as aforesaid, BASI shall have no obligation to refund any monies paid by you to us, regardless of when you cancelled or requested transfer;

g. We reserve the right to cancel any program. If a program is cancelled and a replacement is not offered, we will refund all monies paid by you to us; and

h. Please note: Our Refund Policy pertains to each Program for which you enroll and is stated in full in the Enrollment Agreement. In the event of any discrepancy between our website and the Enrollment Agreement, the Enrollment Agreement shall prevail.

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Refunds – Advanced Education Courses and Workshops

BASI Pilates Benelux offers limited refunds for students who cancel prior to or during an Advanced Education course or workshop. You understand and agree that:

a. If BASI does not accept your Application we shall, as soon as possible, refund all monies paid by you to us;

b. For consumers a 14 day grace periode applies. The 14 day grace periode does not apply when; monies are paid within 14 days prior to the start of the course or workshop.

c. If you cancel thirty (30) or more days prior to the start of the course or workshop, we shall, as soon as possible, refund 75% of the course or workshop fee paid by you to us.

d. Your enrollment into a course or workshop is a deciding factor as to whether the course or workshop would run as scheduled. We shall not be obligated to refund any monies if you cancel fewer than thirty (30) days prior to the start of the course or workshop, or at any time following commencement of the course or workshop (whether or not you attend any part of the course or workshop). Any cancellation fewer than thirty (30) days prior to the start of a course or workshop will be treated the same, no matter the reason;

d. In the event of your cancellation as described in paragraphs c. or d. above, BASI Pilates Benelux will allow you to transfer any monies paid by you for the cancelled course or workshop to any other BASI course or workshop within the BASI Pilates Benelux region for which you qualify, so long as such course or workshop is scheduled to commence within one (1) year of your Application to the cancelled course or workshop. In the event that you fail to transfer as stated, BASI shall have no obligation to refund any monies paid by you to us, regardless of when you cancelled or requested a transfer.

e. We reserve the right to cancel any course or workshop. If a course or workshop is cancelled and a replacement is not offered, we will refund all monies paid by you to us.

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Refunds – Exams and Auditing

You understand and agree that:

a. If BASI does not accept your Application we shall, as soon as possible, refund all monies paid by you to us;

b. For consumers a 14 day grace periode applies. The 14 day grace periode does not apply when; monies are paid within 14 days prior to the exam date.

c. Testing fees and Auditing fees are non refundable and non-transferable.

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All fees and refunds are in Eruos (€).