REFUND POLICY

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BASI offers limited refunds for students who cancel prior to or during the Program. You understand and agree that:

a. The Initial Deposit includes a €100.00 EURO fee for processing your Applicaion (“Processing Fee”);

b. If BASI does not accept your Application or if you cancel thirty (30) or more days prior to the start of the first module, we
shall, as soon as practicable, refund all monies paid by you to us other than the Processing Fee;

c. For consumers (B to C) a 14 day grace periode applies. The 14 day grace periode does not apply when; monies are paid within 14 days prior to the start of the course and you participate in the course.

d. If you cancel fewer than thirty (30) days prior to the start of the first module, then within thirty (30) days of receiving your cancellation request, we will refund all monies paid by you to us other than the Processing Fee and Deposit;

e. We shall not be obligated to refund any monies if you cancel at any time following commencement of the first module (whether
or not you attend that or any other module);

f. In the event of your cancellation as described in paragraphs c. or d. above, BASI will allow you to transfer any monies paid by you under this Agreement to any other BASI program within the BASI Pilates Benelux region for which you qualify, so long as such program is scheduled to commence within one (1) year of your Application to the cancelled course. In the event that you fail to transfer as aforesaid, BASI shall have no obligation to refund any monies paid by you to us, regardless of when you cancelled or requested transfer; and

g. Testing fees are non-refundable and non-transferable.

h. We reserve the right to cancel any program. If a program is cancelled and a replacement is not offered, we will refund all monies paid by you to us.